Managing the supply chain of service industries through periods of change, improving service levels, and increasing the margin and profit levels.

Restructured supply chain, resolving quality issues in manufacture and resourcing suppliers in line with critical quality requirements.

Identified the supply chain issues arising from the customer ordering process through to customer delivery, improving the processes to speed the whole cycle, reducing the work in progress by 50%.

Resolving conflict, mediating and arbitrating amongst highly charged people and politically difficult situations, received accolades from automotive suppliers as being ‘fair’ whilst getting the job done. Working with all sides to improve the relationship and ensure the work is progressed.

Engaged the management team and the workforce in the aims of the supply chain project, getting ‘buy-in’ to previously undealt with variables.

Improving core processes by implementing simple systems to take operations from reactive management to proactive management of issues.

GCM Solutions is a company registered by guarantee registration No. 4931039